Textile Holidays Italy
Privacy Policy
We are committed to ensuring that your privacy is protected. Data is collected and stored in compliance with the EU General Data Protection Regulation (GDPR) 2018.
Introduction:
We are Bronwen Kaja/Shepherd and John Shepherd.
We are based at:
Localita Ballotti 21, Castiglione del Lago, 06061, Perugia, ITALY.
As owner, I (Bronwen) am the Data Controller, so I’m responsible for managing customer (and potential customer) information.
If you’d like to contact me:
mailto: info@textileholiday.com
Or, by telephone or WhatsApp on:
00 39 351 9524653
This Policy defines how we use and protect Data collected by us in relation to your use of the Web Site and any Services or Systems provided therein.
Data is collected and stored in compliance with the EU General Data Protection Regulation (GDPR) and, unless we are obliged by law to do so, your Data will not be disclosed to third parties.
What we collect
We collect only such Data as is necessary to provide you with the best possible service.
If you agree to it via the pop-up Cookies Acknowledgement button, we use Cookies to collect statistics about how you use our site eg which webpages you visited and for how long. None of the Cookies set by the Web Site jeopardise your privacy in any way and no personal data is collected.
If you contact us we will collect your name and contact details including your postal address, email address and contact telephone number.
If you make a booking with us we will collect Data necessary to confirm the details of your booking including number, name and age of all guests.
Why do we collect the Data?
We request Data from you to enable us to respond to a request from you for information, to enable us to complete a booking as requested by you.
We collect statistics about your use of our website via Cookies to enable us to refine our service. For e.g. by removing pages which are rarely visited and adding further detail to pages which are more frequently visited by users.
For how long do we retain your data?
We have to keep this information for tax purposes for 6 years. After 6 years these records will be deleted.
Your Data Rights
1) You have the right to:
- Change any information I hold (for example, change your email address/contact details)
- Request to be removed from my mailing list
- Ask what information I currently have for you
If you wish to do any of these things, please email me directly:
mailto: info@textileholiday.com
2) You have the right to make a complaint about the way I handle your data you can find out more here: https://ico.org.uk/concerns/
3) I take privacy matters seriously and adhere to my legal obligations to protect your personal information under the Data Protection Act (1998) and the General Data Protection Regulations (2018).
Security
We are committed to ensuring that your Data is secure. Your information is stored as emails, word documents and sometimes on an Excel spreadsheet. We (John and Bronwen Shepherd ) are the only people who have access to the information we keep. We respect your privacy and will not share any of your information with anyone else unless we are required to do so by law or to protect our own interests (e.g. to submit an insurance claim). Our computers are protected by passwords and are not used by anyone else – just John and myself.
